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Social Assistant

Aim

Provide social services to patients demanding help

 

Provided services

  • Hospital bill deduction
  • Patient orientation concerning getting:
    1. Medication from health/social organizations
    2. Medical equipment needed from specific associations (rent or buy): walker, wheelchair, medical bed (air mattress, water mattress), oxygen…
  • Providing free medication, given as donation to the hospital, to patients according to medical prescription.
  • Acting as a link between the patient and the ministry of social affairs to receive his/her social affairs ID which permit his/her treatment in the hospitals for free in addition to some other social services
Documents needed for the social affairs card: 
  • Personal identification card
  • Family identification card
  • Detailed medical report
  • Providing necessary communications to transfer patient to appropriate rehabilitation institutions when needed
  • Communicating and coordinating with the "Red Cross" or "Civil Defense" or other institutions to transfer patients to/ from the hospital
  • Communicating with patients to help them surmounting obstacles related to their adaptation in the community in coordination with their families
  • Staying in contact with patients after leaving the hospital to ensure that they are following and taking their medications as prescribed
  • Participating in establishing educational programs and activities for in hospital patients
  • Establishing entertainment activities for children below 12 years of age during the visit of their parents to the hospital (on Saturdays and Sundays).

(Entertainment activity for children: the child can draw freely, or according to a specific event or season in a joyful atmosphere, also he/ she can play with games such as Bingo, Puzzle, and Barbie…

Till date, more than 400 children are participated.

 

The Social Services Office always receives any kind of:

  1. donations that support the treatment of a patient
  2. medications
  3. medical aids

Social assistant

Hiba Braish

Location

Ground Floor

Extension

2007